Tuesday, December 3, 2019

Questionnaire on CSP Essay Example

Questionnaire on CSP Essay Questionnaire on CSP BY swati09061990 Questionnaire Dear respondent, As a part of MBA curriculum, I am conducting a study on . You are requested to please cooperate by providing relevant information. I assure you that information will be kept confidential and will be used for study purpose only. Thank you Name What is your occupation? Government employee Semi Government employee Working in MNC Other institutions and Corporate A. Do you have a salary account (CSP)? Yes No B. If yes, in which bank you are maintaining your salary account? SBI Bank sank Other nationalised banks Deutsche Bank Axis Bank Other C. Why you opted a particular bank for opening salary account ? My hr department told me to open in a particular banks branch Already maintained account before joining the service Bank/branch is nearer to my office Bank/branch approached me to open an account D. Does your bank provide you zero balance facility? E. Does your bank provide you an overdraft facility through your salary account? If yes, than for how much time 1 month 2 month 3 montn According to the requirement F. Is there any facility of maintaining the same account number even if you have ransferred your account to any other branch? G. What is the maximum cash withdrawal per day from your ATM? 100000 H. If applied for Car/Housing loan, what were the rates of EMI provided? Did you find High Low l. Do you have free internet banking? J. Have your bank provided you any free insurance facility with your salary account? K. Do you have free mobile banking? L. How would you rate the overall quality of your relationship with SBI for CSP considering all of your experiences with them? We will write a custom essay sample on Questionnaire on CSP specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Questionnaire on CSP specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Questionnaire on CSP specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Would you say it is? Very Good Fair Poor M. In the case of suitability of CSP, which bank would you prefer? ICICI Others (Name N. Do you feel that your bank/branch gives you more attention than any other customer? Yes Hasnt felt the difference O. Are you aware about all the advantages of your CSP account? Yes P. Do you have any instrument/card/pass book/cheque book etc. which indicates that you have CSP account (privileged that you have more powerful account than any other account) Yes Have not recognised the difference Q. Transacting through net banking/ATM , have you observed that your bank gives ou special attention/welcome for maintaining CSP? Yes No answer R. Are you getting concession from your bank in any credit facility? Yes On Demand S. Which advantage of your salary account you rate on top ? Credit facility Services Concessions T. And, in case of long term which bank would you choose? otners (Name U. Do you agree with the after services provided by SBI for CSP are best as compared to other banks? Strongly Agree Agree Disagree Strongly Disagree V. Which bank would you recommend to your corporate friends for CSP? ICICI THANKYOU

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.